Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Processing begins once payment is confirmed.

Shipping Time

We offer international shipping with the following estimated delivery times:

• Worldwide: 7–15 business days

Delivery times are estimates and may vary depending on destination country, customs processing, and carrier delays.

Total Delivery Time

Total estimated delivery time is:

• 8–18 business days (processing + shipping)

Shipping Costs

Shipping costs are calculated and displayed at checkout before payment.
Any applicable shipping fees will be clearly shown during the order process.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing a tracking number.
Tracking information may take 24–72 hours to become active.

Customs, Duties, and Taxes

International shipments may be subject to customs duties, import taxes, or fees imposed by the destination country.
These charges are not included in the product price and are the responsibility of the customer.

Delivery Delays

Delivery times may be affected by factors outside our control, including:

• Customs clearance procedures

• Carrier delays

• Peak seasons or high order volume

We are not responsible for delays caused by these conditions.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.
We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

If tracking shows a package as delivered, but it has not been received, the customer must contact the shipping carrier directly for resolution.

Contact Information

For shipping-related inquiries, contact:
Email: mail@cointerstore.io